jump to navigation

Rogue employees, smartphones, post big threat to big business July 13, 2013

Posted by rmshepard in Uncategorized.
Tags: , , , , ,
trackback

You have probably heard the story about the Burger King employee who posted a video to the internet showing him bathing in a restaurant sink. Or the story about Domino’s employees who posted videos of themselves blowing their noses and spitting into food. These stories have harmed reputations of fast food chains across America. These stories have proved the dangers of a few employees with smartphones.

Sometimes these rogue employees have good intentions, though, even if their actions can be just as destructive. This week is a perfect example. In one recent story, an employee at a Golden Corral in Florida posted video of raw hamburger patties, baby back ribs, pot roast, chicken, and other meat products stacked outside next to a dumpster. According to the employee, the manager placed the food outside to hide it from health inspectors. It was later moved inside and supposedly served to patrons. That video was viewed hundreds of thousands of times online. Another video receiving thousands of hits this week came from a Denny’s restaurant in Washington state. That video showed layers of food coating spaces under kitchen appliances, in addition to dirty dishes and disgusting surfaces throughout the restaurant. The Denny’s was quickly closed for a deep cleaning.

For more on both of the stories this week created by two rogue employees armed with smartphones, see the following videos:

Discussion Questions:

1.  How do stories like those above impact the reputations of major businesses?

2.  How should businesses respond to videos taken by rogue employees?

3.  Are the rogue employees discussed above – in the context of Denny’s and Golden Corral – heroes?

Advertisements

Comments»

No comments yet — be the first.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: